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? about "local" calls
November 19, 2010
3:11 pm
emms
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Hubby was in Quebec for a few months and we both have a SO phone with a 519 area code. Whenever I called him or he called me, we had to dial it like a long distance phone call. Also, he's now in New Brunswick for a few weeks and we still have to dial like long distance and he ate through $100 in phone time in just one month and we don't talk often enough for that to make sense. So do you think he's being charged long-distance even though we both have 519 phones?

November 19, 2010
3:32 pm
bridonca
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I have no idea about New Brunswick, but for 902, I get charged LD if I dial 902 or 1902. If I dial only the 7 digits, I only get charged local charges.

November 19, 2010
4:34 pm
iamdrumming
Niagara Falls
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If your husband is in New Brunswick is dialing back to your (519) home area code, you shouldn't be charged long distance rates. That's just the way SpeakOut works, or you could verify with SpeakOut customer service why you are being deducted so much.

Does your phone have a call timer feature? If so, you could see the actual minutes you are using. If might not seem like a lot, but 5-10 minute calls can add up quickly.

November 19, 2010
5:53 pm
emms
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I think I'm going to have hubby check his minutes right before he calls me next time and then keep track of the time he talks to me, then call back immediately after and check his minutes again. I thought it wsa odd that it was saying it was long distance when we both have 519 area codes. That's one of the reasons why we went with SO phones, so we wouldn't have to pay long distance because we knew he'd be travelling off and on with his new job and be away quite often over the next few months.

November 19, 2010
6:07 pm
iamdrumming
Niagara Falls
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It will tell you to enter the 1 then the area code, but I've never been charged long distance. I have checked my balance before and after each call, and never have I been deducted the long distance rate when calling back to my home area.

November 29, 2010
7:04 pm
emms
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Well, hubby and I tested it both ways and they are only charging $0.25/minute, so I guess we're just gabbing more than we thought we were

November 30, 2010
2:47 am
ottawa2010
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Thanks for this thread.

We lent my 514 phone to a friend who went to Toronto. She said it was prompting her to add "1" before the number when calling back to Montreal. She didn't because she was afraid to, it sounds like that would be okay and it would not charge LD (per iamdrumming's answer).

It makes it a little confusing because the 1514... calls are local and the 416... calls are LD!

=aw