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Calling/Reciving Rate when out of town
April 5, 2009
9:36 pm
Saturday
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So my phone is a 613 number, if I go to Toronto will I be charged the $0.45 for both incoming and outgoing calls or just outgoing calls with incoming calls still charged at $0.25?

April 6, 2009
1:01 am
Big Ang
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If you're in Toronto with your 613 number you will be charged $.45 for all calls received, since you're paying for the long distance from 613 to Toronto, even is the person calling you is in Toronto.

When you make calls, it depends on what the number is that you're calling. If you are in Toronto and call the 613 area code, then you'll pay $.45/min. If you're in Toronto and you call a Toronto number, then it's only $.25/min.

April 6, 2009
7:04 am
iamdrumming
Niagara Falls
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That is not accurate. This discussion "local call/long distance call" always comes up.

If his phone is based in Ottawa, and he is in Toronto, it does not depend on what number is called. ALL numbers called outside a local calling area are charged the long distance rate.

Read this thread when we already discussed the same issue last year, especially post 5.:

https://www.speakoutwireless.ca/speak/technical-service-details/travelling-within-canada/page-1/

If the phone is based in Ottawa, and he is in Toronto, he will be charged the long distance rate, regardless if he is making a Toronto call.

Another copy and paste from Speak Out's site on this:

"While traveling, will my outgoing calls be long distance, if they are local to the city I am visiting?

Yes. You are charged long distance charges for any calls while outside your local calling area. Your phone number is assigned to the area you designate your local area."

April 6, 2009
4:45 pm
Saturday
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Just spoke with a rep who said that outgoing calls are $0.45, but incoming calls are always $0.25...anyone else know if the rep is right>

April 6, 2009
5:28 pm
iamdrumming
Niagara Falls
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Unfortunately, when speaking to the customer service reps, you may get differing answers to the same question.

My experience has been that whenever you use your phone outside your local calling area, you will be charged the long distance rate, regardless of outgoing or incoming calls. If you are outside your local area, then you are outside. You phone is tied to a specific area.

April 6, 2009
10:54 pm
Saturday
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Ah well...maybe I'll go buy another petro SIM just to use for the next four months.

April 7, 2009
9:57 pm
iamdrumming
Niagara Falls
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That's fine. Just remember that Petro-Can's long distance rate is the same as Speak Out's. ($0.45/minute)

http://mobility.petro-canada.c.....spx#rates1

April 8, 2009
9:53 pm
Saturday
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So I forgot today and made a long distance domestic call for 4 minutes. Got charged $1.80 wow.....can someone say rape?

April 9, 2009
8:59 am
bylo
519
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made a long distance domestic call for 4 minutes. Got charged $1.80 wow.

For the arithmetically-challenged: 4 min x 45¢/min = $1.80.

Yes, there are situations where SO/PCM may be more expensive than other carriers, but there are many more situations where SO/PCM is cheaper, in some cases a lot cheaper.

April 9, 2009
12:21 pm
Big Ang
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Long distance on cellphones are always MUCH MUCH higher than you pay with a landline, regardless of the company you go with. It's been like that since cellphones first came out. Sure, it's a cash-grab, but all the companies are doing it. Whenever you plan on calling long distance, it's much better to use a long distance card and not let the cellphone companies overcharge you.

May 5, 2009
5:01 pm
Anne
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Saturday said:

So my phone is a 613 number, if I go to Toronto will I be charged the $0.45 for both incoming and outgoing calls or just outgoing calls with incoming calls still charged at $0.25?


I just received an email back from Speakout regarding incoming/outgoing call rates for my 250 area code. I assume this same info would apply for all other area codes in Canada. Here's what they replied...

"I think I can answer your questions quite simply. Any incoming calls to your mobile regardless of where you are in Canada are considered local and you will continue to pay $0.25 per minute. Any calls made on your mobile regardless of where you are to any area code outside your local calling area, i.e. any number that does not start with area code 250, is charged our per minute rate of $0.25 plus $0.20 per minute for long distance, effectively $0.45 per minute."

I also did a test a call within 250 (which would normally be considered l.d. with other carriers); I dialed as if it was a local call & received a recording "we will complete your long distance call but in future to avoid hearing this message dial 1 before the number". The call did go through at .25/min.

Hope this info helps.

May 5, 2009
5:33 pm
iamdrumming
Niagara Falls
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Anne M. said:

Saturday said:

So my phone is a 613 number, if I go to Toronto will I be charged the $0.45 for both incoming and outgoing calls or just outgoing calls with incoming calls still charged at $0.25?


I just received an email back from Speakout regarding incoming/outgoing call rates for my 250 area code. I assume this same info would apply for all other area codes in Canada. Here's what they replied...

"I think I can answer your questions quite simply. Any incoming calls to your mobile regardless of where you are in Canada are considered local and you will continue to pay $0.25 per minute. Any calls made on your mobile regardless of where you are to any area code outside your local calling area, i.e. any number that does not start with area code 250, is charged our per minute rate of $0.25 plus $0.20 per minute for long distance, effectively $0.45 per minute."

I also did a test a call within 250 (which would normally be considered l.d. with other carriers); I dialed as if it was a local call & received a recording "we will complete your long distance call but in future to avoid hearing this message dial 1 before the number". The call did go through at .25/min.

Hope this info helps.


That is indeed news to me, because I also emailed Speak Out not too long ago, and they replied saying that my phone is tied to a local area, and if I am outside my local calling area, I am charged the long distance rate, regardless if the call is incoming or outgoing.

Just 1 month ago I was in Ottawa, I received a call from my mother in Niagara Falls, (my phone's local calling area is St Catharines/ Niagara area code 905) and I definitely was charged the long distance rate ($0.45/minute) for that incoming call.

It looks like they have changed then. I might be up in Montreal this weekend, and I'll try to test it again.

May 7, 2009
1:20 pm
Saturday
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Yup, I just tested it out too my number was originally Kingston but now that I'm in Toronto I just called my own phone and its $0.25 to receive, but definitely $0.45 if I call out.

June 30, 2009
1:23 am
Dave
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I just bought a speakout phone so please bear with me, I am still confused about what is a local call. I live in bc where there are only 2 different area codes one for vancouver and one for the rest of the province does that mean that the only long distance that I will have in bc will be in vancouver as I have a 250 are code that covers most of bc. Tks

June 30, 2009
2:25 am
Peter
BC
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Dave said:

I just bought a speakout phone so please bear with me, I am still confused about what is a local call. I live in bc where there are only 2 different area codes one for vancouver and one for the rest of the province does that mean that the only long distance that I will have in bc will be in vancouver as I have a 250 are code that covers most of bc. Tks


Correct. Everything within 250 will be local.

July 20, 2009
9:13 pm
RonM
Victoria BC
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There are not just 2 area codes in BC there have been 3 for several months. Area code 778 overlaps both the old 604 and 250 "territories" . I could get a 778 area code in Victoria, and you could get one in the Okanagan, the Kootenays, Downtown Vancouver, or anywhere else in BC -- except maybe Prince Rupert who still have their own city owned phone company.
Any idea how the 778 codes will fit in?
will I be able to call someone in Revelstoke as "local" because they have a 250 area code, but not my next door neighbour because they have a 778 area code?
Telus overlaid area codes 778 in BC 587 in Alberta to cover the whole provinces in both cases in July 2008. And whether we like it or not, the POTS carrier in the province still does the number layout and assignment as well as most of the connection functions once the wireless signal gets to the ground.

...ron...

July 20, 2009
9:48 pm
iamdrumming
Niagara Falls
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I would suggest calling or emailing Speak Out customer service with your specific question.

However, it does seem that since 778 is just an overlay code (like 289 is the overlay of 905 here in Ontario) it should be a local call. Since area code 778 is an overlay code, it is not tied to a specific geographical area. It actually covers the whole province:

http://www.cnac.ca/images/Area.....ighres.png

Area code 778 was expanded to cover all of British Columbia due to no more numbers were available for area code 250. It was also implemented due to the popularity of portable device/cell phone use.