The Unofficial 7-Eleven Speak Out Wireless Canada Consumer Page 
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6:59 pm
I have a plan with another company that is about to expire. I would like to buy phone cards from 7-11, keep my old phone, and most important keep my phone number. Is that possible.
7:04 pm
you will have to buy new 7-11 phone, once you have it, you will be able to keep your cell #
once you get 7-11 phone, dial 611 on 7-11 cell phone to get hold of 7-11 customer service (it is free call)... request to "port your number" from your current provider. Do not deactivate your current account.
6:28 pm
If your old phone is GSM, then you can use it, but you may have to unlock it.
Like Mike said, you do have to buy a new phone and SIM from 7-11, since they don't sell their SIMs separately. Just try selling the phone on eBay or something. You may get a few bucks because it's unlocked. Or you can keep it as a spare phone.
8:49 pm
If your old phone is GSM, then you can use it, but you may have to unlock it.
If your current phone is locked to Rogers then it will also continue to work with a SO (or PCM) SIM since all use the Rogers network.
9:25 pm
How about this scenario... I currently have an account on Virgin Mobile, with a lot of accumulated airtime. I was thinking about moving over to SpeakOut, since my usage is VERY low. I would plan to sell my Virgin phone, with the accumulated airtime, by just putting the new owner's name on that account. I would also prefer to transfer my Virgin phone number over to SpeakOut, and then the new owner of my Virgin account could get a new phone number assigned. Does anyone know if this sort of transfer is possible?
9:15 am
Probably not, but call Virgin Mobile to find out for sure.
What may happen if you try and transfer the number is that your Virgin account may end up being deleted and your money lost.
Call up Virgin and see what they can do. But my guess is that you'll either have to get a new number or lose your Virgin money. Since you hardly use your Virgin phone, getting a new number is probably not the end of the world.
9:15 pm
If your current phone is locked to Rogers then it will also continue to work with a SO (or PCM) SIM since all use the Rogers network.
Does that mean my current roger phone can use a 7/11 sim card at @25; and then call customer service to port my current phone no. without deactivating it? But how do I discontinue my month charge/billing from Roger?
1:04 pm
SC said:
If your current phone is locked to Rogers then it will also continue to work with a SO (or PCM) SIM since all use the Rogers network.
Does that mean my current roger phone can use a 7/11 sim card at @25; and then call customer service to port my current phone no. without deactivating it? But how do I discontinue my month charge/billing from Roger?
My personal experience in porting my Rogers number to Petro Can:
1. Bought a Petro Can phone & activated it with Customer Service, telling them I wish to port my Rogers number.
2. Petro Can gave me a temporary phone number for use. Remember, don't call Rogers to deactivate before the porting is complete or you'll lose your number.
3. The next day I received a text message from Petro Can telling me the porting was complete.
4. Service with Rogers was meant to be cancelled automatically from the time the porting was completed.
5. When I received my final Rogers bill, no pro-rated prepaid monthly fee was given for the unused period (i.e. date port-in completed to end of my paid period). It meant 7 days fee for me.
6. Phoned Rogers Customer Service & they said I need to give 30 days advance notice if I want to terminate my service even though I'm not on a contract.
7. Checked the back page of my bill, this advance notice clause is written in fine print.
8. I could have argued with Rogers but looks like they have the right to enforce the 30 days advance notice rule. So the argument ended.
2:39 pm
Checked the back page of my bill, this advance notice clause is written in fine print.
A hint for minimizing the cost of that last month. The day before you give 30 days notice, call the carrier and tell them you want to remove all extra-cost options. The next day, when you call to SO to port your number, the cost of the 30 days will be based on your bare bones monthly. That could easily cut your last monthly bill in half.
I can't say for sure that will work with Rogers but it did work for me when I switched from Bell Mobility.
12:24 pm
Rogers doesn't impose the 30-day rule if you maintain other ongoing services with Rogers - cable/ internet/ another cellphone (my experience November 2007).
