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Charged for incoming calls that are not answered?
April 4, 2009
12:19 pm
airkarat in barrie
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... and other very basic questions...

Part of the problem is that I can hardly even make sense of my Bell Mobility bill to determine what my 'usual' activity is.. and what the same will cost with SO. But here is what I think my typical usage scenario is:

My contract with Bell Mobility is up in June.

I have about 60 minutes of voice calls per month (incoming and outgoing)... I'm assuming these are calls that I actually answered.

I place long distance calls very rarely - a non-issue.

Another 40 outgoing text messages - about 30 of them are in response to incoming text messages. My bill merely says "70 Events" and since my plan includes unlimited texting they're not itemized, I'm assuming this is the total for incoming and outgoing texts.

With SO, what is the cheapest way to conduct communications with the above usage scenario?

Non-answered incoming calls:

Since call display is included, if I see a non-urgent call, if I don't answer it and the caller doesn't leave a message, will this cost me anything? I feel stupid asking this 😉

Messages:

If the caller leaves a message and I retrieve the message from a landline, that should also not cost anything?

I recently called Bell Mobility to reduce my costs and what they didn't tell me was that my new message center now holds only 5 messages and restricts such messages to 30 seconds in duration. What are the limits of the SO Message Center? How long will they hold unheard messages and saved messages (if this is an option)?

Text messages:

With SO I'd be deducted 5 cents per incoming AND outgoing text message which would then be about 70 texts (40+30)?

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I very much suspect that the SO phone will hands-down be the best option. No more restrictive plans and contracts for moi.

The only downside is that I'd have to drive an hour in to Toronto to buy top-up cards.

April 4, 2009
1:14 pm
bylo
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Non-answered incoming calls: Since call display is included, if I see a non-urgent call, if I don't answer it and the caller doesn't leave a message, will this cost me anything?

No.

If the caller leaves a message and I retrieve the message from a landline, that should also not cost anything?

No.

What are the limits of the SO Message Center? How long will they hold unheard messages and saved messages (if this is an option)?

Don't know exactly but I'm sure they're higher than Bell's. Call SO CSR and ask.

Text messages:

With SO I'd be deducted 5 cents per incoming AND outgoing text message which would then be about 70 texts (40+30)?

You pay 5¢ for incoming and 5¢ outgoing within Canada.

The only downside is that I'd have to drive an hour in to Toronto to buy top-up cards.

Depending on usage that could be as infrequently as once a year. Surely someone who lives in Barrie visits the Center of the Universe once a year. There may be 7-11 closer to you, e.g. in Georgetown or Brampton. Also you could buy vouchers from people who sell them on this forum. And as a long shot, since Petro-Can Mobility recently announced online purchase of top-ups it's possible that SO will follow suit soon. (They're both operated by the same carrier.)

April 4, 2009
1:18 pm
Big Ang
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If you use the Speakout phone about the same amount that you used your Bell phone, and you buy $75 or $100 airtime cards (to get the lower rate), your monthly cost should be between $15.50 - $16.00 /month.

I have no idea what your plan with Bell is, but generally the cheapest monthly plans with any company is about $20/month plus the $6.95 system access fee, so you'll be saving at least $10/mth.

April 4, 2009
1:24 pm
bylo
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