Do they really charge u from when u hit "Send"? | 7-Eleven Rates and Plans | Consumer forum

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Do they really charge u from when u hit "Send"?
December 15, 2007
12:54 am
Chrissy
Guest
Guests

I read this on the Wikipedia page on Speakout:

Airtime is calculated from the time "send" is pressed, or from when the phone rings. Allegedly, a one-minute charge (calculated at $0.20/minute) can occur when the phone simply rings for 30 seconds during an outgoing call. These fees are not advertised on the official poster ad.

Is this true?!

December 15, 2007
1:23 am
xlfe
Guest
Guests

yup

same with a busy signal too.
it only applies if it lasts over 30 seconds.

December 15, 2007
9:57 am
lorac
Guest
Guests

I believe this is the same for all cell companies. Virgin changed to this system a while back claiming that they were just passing on changes to how they were billed for air-time and inferred that this was industry wide.

Anyway you only get billed if the call is completed so it's not really a big deal.

December 15, 2007
10:15 am
Bylo
Guest
Guests

I believe this is the same for all cell companies.

As confirmed today by Bell's mouthpiece:

Cellphone users are charged not only for their time spent talking, but also for their time spent waiting for the phone to be picked up at the other end. The reason is that the client begins using the wireless network from the moment the call was initiated, said Bell spokesperson Mark Langton.

February 23, 2008
7:11 pm
rez32
Guest
Guests

I'm being charged 20 cents as soon as I press "send", even if it only rings for 1 second (e.g. when I realize I've called the wrong number).

Should this not happen??

February 23, 2008
7:29 pm
rez32
Guest
Guests

I just called Customer Service and the person that I spoke to said that once you press "send", you are being charged right away, even if the other line doesn't pick up.