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Top-up now requires a Speakout account?
February 13, 2017
11:12 am
11:12 am
rayspeak
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February 17, 2017
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MyMan
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May 12, 2017
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southsloper
Burnaby, BC
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rayspeak said
So with the new Speakout website, did they change the ability to top-up without having an online account?
It appears that when you attempt to top-up now, you have to create an account. This sucks.
Yes, I could not top up my daughter's (no-airtime-left) phone, as somehow it had disappeared off my account's profile so even logging it, I couldn't top up -- emailed customer service to check their (old) database and add it back in, as I got a message that it'd been registered already Now back on my list of SOW phones again.
To expedite, I ended up buying a voucher at 7-11 store before they managed to correct the omission.