The Unofficial 7-Eleven Speak Out Wireless Canada Consumer Page 
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1:14 pm
December 30, 2010
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canada is a bit different, just the market force is not going to work.
the government should treat wireless airwave(and the infrastructure to support it) as common goods so anyone can 'rent' at a reasonable price. of course, the builders should still get their fair share of return.
IOW, all mobile player should be on a similar coverage common platform.
1:27 pm
August 13, 2009
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Wind is not being sold, at least not to the big 3. I don't think that the regulations will allow? But Mobilicity was sold to Telus, so who knows.
I'm starting to feel the need to support Wind, or at least get myself grandfathered into the Unlimited incoming prepaid. I only use about $50 a year of SO credits, and that's with heavy edits to useage patterns.
$80/year for unlimited incoming/callback service, text messaging, and the occasional data usage is starting to seem really practical.
I have $4.88 of credit left with SO. Hopefully I can hold out till my expiry date in late August and SO has some sort of new plan that will keep me in the mix.
3:01 pm
December 30, 2010
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i have a feeling that the big 3 is acting in tandem to squeeze these new comers to the point of going belly up then absorb them. witness the price drop(from an average of 60 to 40) during the pass 12-18 months.
now they have every excuse to convince the regulatory body of 'we have competition, look at the price drop'. But who knows when it becomes big three again.
6:47 pm
April 25, 2013
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This is why UMB will be gone!
Check out these links on Kijiji:
http://toronto.kijiji.ca/c-buy.....Z486396529
http://toronto.kijiji.ca/c-buy.....Z486376238
Someone is making money, charging a set up fee ($40) for either Speakout (Canada) or Petro Canada. They are also lying about the actual terms of service, I.e. tethering, unlimited streaming, etc..
Kijiji Ontario > Toronto (GTA) > Oshawa / Durham Region > buy and sell > phones, tablets > Ad ID 486376238
$10/m Unlimited Internet Plan for Apple iPads & free Tethering
I quote:
$10/m Unlimited Internet Plan for Apple iPads & free Tethering - Oshawa / Durham Region Phones, PDAs, iPods For Sale - Kijiji Oshawa / Durham Region Canada.
I can setup your Apple iPad and mini iPad with $10/month Unlimited Web Browsing (Internet / Data ) plan. This is a prepaid service with no contracts and works on Roger’s 3G/4G network with no roaming charges and the coverage is nation wide on Rogers network. Since this prepaid plan works on the Roger’s network, your device must be unlocked or locked to Rogers; and there are no names on the account, no surprisingly large bill monthly bill, no credit check and no address check required. You will purchase prepaid vouchers ($15, 25, 50 or 100 value) to add money to your account for the monthly charges.
You can use the following apps with the unlimited Internet (Data) Option:
Google Internet Web Browser, YouTube, TuneIn Radio, Facebook, Google Maps, GMail, Yahoo Mail, HotMail, Textplus (free unlimited texting) however VoIP apps do not work. You can also tether or WiFi hotspot this option to share the data with other devices such as iPads, other iPhones, rooted Android devices, Playbook and Computers.
Start Up cost:
I charge a onetime fee of $40 for the setup and activation. Plus a sim card for $15 and a start up prepaid voucher. It takes 30min to setup and activate this plan. I also provide technical assisstance when required.
For me information, please email me or call and text me at 905-449-3875. "
[end quote]
That's probably one reason why Speakout has to discontinue the $10 on device browsing add-on.
4:52 am
March 12, 2009
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Yes, this guy has been operating for quite some time. If he's still offering his services at this stage in the game, he's even sleazier than we think.
6:49 am
March 20, 2013
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noseyboink said:
Well then I guess everyone will be flocking to PetroCan, but %99.99 I can guarantee you that it will be cancelled as well.
You can take a PetroSim card and activate it on SPeakout 711, I have done this at leas two times.
This is because the Sim cards come from the same place.
Is the reverse true...? Can you take a Speakout SIM and activate it on PetroCanada? And how did you accomplish your PetroCan activation on Speakout?
7:01 am
May 21, 2013
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The abuses of UMB are well known and I can completely understand why the plan is being cancelled.
How speakout is going about cancelling the plan is slimy and underhanded though. I have personally purchased a $100 top up with the intention of using it almost exclusively for UMB. I will essentially be forced to eat this $100 and call it a loss.
Speakout states that the voucher purchased is non-refundable and that they can change and manipulate their plan as they see fit. If this is their attitude then why not offer a top up promo and then change their cost of pay per minute from 25 cents to $25. By their logic this is completely legit and within their rights.
Speakout needs to allow us to continue to use up the vouchers we have purchased or refund us. I'm sick of paying for the abuses of other. I personally use about 1gig a month which is not excessive by today's standards.
The commissioner for complaints and telecommunication services can be reached here: http://www.ccts-cprst.ca/
Its important to have your voice heard. Speakout either refund us or let us use the rest of our vouchers.
Don't let speakout change the rules in the middle of the game with UMB. Voice your concern with the commissioner for complaints for telecommunication services https://www.ccts-cprst.ca/
8:20 am
May 16, 2011
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That complaint would probably fall on deaf ears considering they are not getting rid of data they are just changing their charging structure for data. All the major carriers in Canada constantly revise their data offerings, although usually you can keep your existing plan which won't be the case here with SO.
I'm sure your $100 won't be lost, it will probably just disappear a bit faster than you'd hope. In the old system your UMB would last for 10 months, and let's say that the new bucket is $25 for 1GB so that will only last about 4 months. That's unfortunate but you'll still get 4 months of service instead of nothing at all.
Doesn't 7-Eleven have a schedule for when they run the $100 bonus promos? The data changes are the responsibility of ZTAR, but the marketing of SpeakOut belongs to 7-Eleven. In a given year, they plan to have specific store promotions each month and so they'd have the $100 bonus slotted in. They may have been oblivious to ZTAR's planned changes, or they may have just assumed that $25 in bonus money is a good deal regardless on how people plan on using that $100 voucher so they just kept their existing promo schedule.
I fail to see the conspiracy theory here.
8:32 am
May 21, 2013
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Ok so you go to the local fair and they have a voucher (ticket system in place). Four tickets per ride. You go to the ticket booth and buy 100 tickets for $1 a piece.
You're now ready to hit the rides but wait now its 40 tickets a ride.
This is fair how?
Don't let speakout change the rules in the middle of the game with UMB. Voice your concern with the commissioner for complaints for telecommunication services https://www.ccts-cprst.ca/
10:18 am
May 14, 2013
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46jimbo said:
Yes, this guy has been operating for quite some time. If he's still offering his services at this stage in the game, he's even sleazier than we think.
WE should SPAM the heck out of that phone number.. hehehe
Stupid idiot did not even think that if there is massive abuse in one area on certain towers that Rogers would look into it...
If a few people were doing this all over it would not get flagged because 1 or 2 people per tower is not going to kill it, but when 50 people on 1 tower start chewing out the data non stop.. well.. now we are all screwed over...
I hope that these people go back to this clown when this is over.. demand $$ back.
10:24 am
May 14, 2013
Offline
OH!
And I would just like to point out that SPEAKOUT / PETRO will use the fact that this will be full data, thus they can attribute the cancellation of UWB to the fact that this is a "NEW" product that is much better because it will be compatible with all phones because there is no proxy, so instead of calling it browsing they can call it Data for Apps, Mapps, video streaming and more!
Yay.
Also, I think they are working on getting another APN in place , or they can easily use INTERNET.COM
But the problem is when people use iPhones the APN will be Rogers.Apple.COM and they do not want people to see this.
Anyway if they do have 1GB for $20 that would be decent .$25 HAHAHAHHAAH no thank you.
10:44 am
August 13, 2009
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SpeakoutNShout said:
How speakout is going about cancelling the plan is slimy and underhanded though. I have personally purchased a $100 top up with the intention of using it almost exclusively for UMB. I will essentially be forced to eat this $100 and call it a loss.
I personally use about 1gig a month which is not excessive by today's standards.
Hello Speakout.
If this guy comes and complains to you , let him know that you should be as upset as he is for him being part of a group of people that destroyed something that was good for everybody.
Because at 1 gig/month, there is no possible way that this person was just 'on device browsing'. Not debating whether it is ethical to proxy or not, by comparing what he would have paid for 1 gig of data over the many many months and years, he has saved hundreds, if not thousands of dollars, of which his "wasted" last purchase of $100 is no big deal.
I don't know why he is Bi34hing. Surprise is the expression of the unenlightened. In this situation he should have known that a proxied UMB was too good to last. The end of which, would have created a stink anyways, interestingly enough, by the biggest abusers.
Please know that having someone complain to you, the smallest provider that gave the most to it's customers, will do nothing in destroying the oligarchy that is the big 3 who has goals in keeping us enslaved to the tune of $40-80/month.
11:19 am
May 14, 2013
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fefrie said:
SpeakoutNShout said:
How speakout is going about cancelling the plan is slimy and underhanded though. I have personally purchased a $100 top up with the intention of using it almost exclusively for UMB. I will essentially be forced to eat this $100 and call it a loss.
I personally use about 1gig a month which is not excessive by today's standards.
Hello Speakout.
If this guy comes and complains to you , let him know that you should be as upset as he is for him being part of a group of people that destroyed something that was good for everybody.
Because at 1 gig/month, there is no possible way that this person was just 'on device browsing'. Not debating whether it is ethical to proxy or not, by comparing what he would have paid for 1 gig of data over the many many months and years, he has saved hundreds, if not thousands of dollars, of which his "wasted" last purchase of $100 is no big deal.
I don't know why he is Bi34hing. Surprise is the expression of the unenlightened. In this situation he should have known that a proxied UMB was too good to last. The end of which, would have created a stink anyways, interestingly enough, by the biggest abusers.
Please know that having someone complain to you, the smallest provider that gave the most to it's customers, will do nothing in destroying the oligarchy that is the big 3 who has goals in keeping us enslaved to the tune of $40-80/month.
Um, you do know that it is easily possible to use 1GB on a mobile browser, not everyone has crappy 2G dumbphones made by Nokia...
What happens is this person what using a galaxy note?
Dont forget that browsing means no Apps, thus Opera mini is technically not the stock browser, and if you are using a browser with FLASH player that can chew up data very fast.
Also the terms stated 2GB, so he was doing nothing wrong at all.
And if Speakout was truly honest they would have sent out text notice to all clients instead of offering a bonus, then the day after putting up the notice... seems kinda sleazy to me!
Also you forget how PROXY works...
on Proxy, you are the lowest client, meaning if you are in an area with regular clients you get booted off first..
11:29 am
May 21, 2013
Offline
noseyboink said:
fefrie said:
SpeakoutNShout said:
How speakout is going about cancelling the plan is slimy and underhanded though. I have personally purchased a $100 top up with the intention of using it almost exclusively for UMB. I will essentially be forced to eat this $100 and call it a loss.
I personally use about 1gig a month which is not excessive by today's standards.
Hello Speakout.
If this guy comes and complains to you , let him know that you should be as upset as he is for him being part of a group of people that destroyed something that was good for everybody.
Because at 1 gig/month, there is no possible way that this person was just 'on device browsing'. Not debating whether it is ethical to proxy or not, by comparing what he would have paid for 1 gig of data over the many many months and years, he has saved hundreds, if not thousands of dollars, of which his "wasted" last purchase of $100 is no big deal.
I don't know why he is Bi34hing. Surprise is the expression of the unenlightened. In this situation he should have known that a proxied UMB was too good to last. The end of which, would have created a stink anyways, interestingly enough, by the biggest abusers.
Please know that having someone complain to you, the smallest provider that gave the most to it's customers, will do nothing in destroying the oligarchy that is the big 3 who has goals in keeping us enslaved to the tune of $40-80/month.
Um, you do know that it is easily possible to use 1GB on a mobile browser, not everyone has crappy 2G dumbphones made by Nokia...
What happens is this person what using a galaxy note?
Dont forget that browsing means no Apps, thus Opera mini is technically not the stock browser, and if you are using a browser with FLASH player that can chew up data very fast.
Also the terms stated 2GB, so he was doing nothing wrong at all.
And if Speakout was truly honest they would have sent out text notice to all clients instead of offering a bonus, then the day after putting up the notice... seems kinda sleazy to me!
Also you forget how PROXY works...
on Proxy, you are the lowest client, meaning if you are in an area with regular clients you get booted off first..
Who is "this guy that's going to come and complain to me". I tried to follow your post. Are you talking to me or to the guy on kijiji running the scam? My post wasn't in reference to any particular individual. Anyway long story short. I'm not bitching because I won't be able to use uwb anymore I'm bitching because I have no choice in the matter and that I won't get my money back. I didn't use any kijiji scammer to set up my service. Like I said your post is a little unclear.
Speakout the solution is simple. Allow us to use the rest of or credit on the old plan or refund us.
Don't let speakout change the rules in the middle of the game with UMB. Voice your concern with the commissioner for complaints for telecommunication services https://www.ccts-cprst.ca/
12:16 pm
May 16, 2011
Offline
Speakout the solution is simple. Allow us to use the rest of or credit on the old plan or refund us.
How would they administer that? They don't own the data, so they'd need Rogers to continue to allow them to get unmetered data via proxy, while simultaneously getting metered data. And when Rogers says "Um no, slag off", then what? Plus, how would they know how many months your $100 is good for? Is it 10 months, or do some people have text packages and use voice ppu, so then $100 is really equivilent to 7 months? 5 months? Less?
I believe the previous comment was directed toward anyone who used UMB as an excuse to get access to large amounts of data at lower than market cost. The concept is that if you kept within the proxy connection and only browsed on your phone, that 1GB seems a bit on the high side for consumption (i.e. he was talking about you and not the Kijiji guy).
My understanding was not that the plan allows for 2GB of usage, but that's the point where you are violating the intention of the plan and may get kicked out. To me that's a different perspective.
12:31 pm
May 21, 2013
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Ahh so lets keep it simple then. Give me my MONEY back!
You seem to have quite a few convenient excuses for the dirty games your employer plays. Common courtesy dictates that fair warning should be given and that when changing the rules of the game you should not do it in the middle of the game.
You never answered my question. How is it fair that once a voucher has been purchased for a "ride" that the cost of that ride changes?
One gig is absolute peanuts over a month of web browsing. Its absolute peanuts.
BTW how is it possible the PCM is still able to offer UMB? Blaming rogers won't get 7-11 out of this one.
Don't let speakout change the rules in the middle of the game with UMB. Voice your concern with the commissioner for complaints for telecommunication services https://www.ccts-cprst.ca/
1:04 pm
May 14, 2013
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SpeakoutNShout said:
Ahh so lets keep it simple then. Give me my MONEY back!
You seem to have quite a few convenient excuses for the dirty games your employer plays. Common courtesy dictates that fair warning should be given and that when changing the rules of the game you should not do it in the middle of the game.
You never answered my question. How is it fair that once a voucher has been purchased for a "ride" that the cost of that ride changes?
One gig is absolute peanuts over a month of web browsing. Its absolute peanuts.
BTW how is it possible the PCM is still able to offer UMB? Blaming rogers won't get 7-11 out of this one.
An easy solution was to GRANDFATHER this option until the end of the year to allow those who signed up get last usage out if it!
But I can tell you that Rogers NEVER EVER grandfathered things… as far back as I can remember when I was with FIDO, they removed per second billing from us, then they also cancelled the cityfido type plans.
Now as for refund, I think the reason why they scammed people into topping up was to avoid people doing just that, moving away without first trying the new data plans and getting hooked.
It sucks because if I recall correctly if we had all knows about this early on, we could have all switched to the TELUS prepaid promo where they had 500MB of data and unlimited TEXT messaging for $20 a month.. that was sick, and if you kept your balance about $20 each month you were allowed to keep it forever.
And YES I call it a scam because this is what it is.. a BAIT AND SWITCH… You bait people with a $25 bonus and a feature then the next day after the promo ends you tell people that the feature is cancelled. Nice.
This is like telling people to buy a Satt receiver and you can get the HBO channel for $2 a month, then take away that channel and say "oh you can have other channels like the all sponge or all snail racing channel" I dont want that crud!. Thanks for leaving me with all your unsold Hardware and credit that you dumped on us that cannot be returned pass the 14 days…
I had a suspicion that this was going to happen, that is why I was always topping up with the minimum.. glad I did.
By the way I know the poster on RFD (redflagdeals forum) that posted about Petro not getting rid of the UMB, he a known hoarder so I would take that comment with a grain of salt… "Devotion" he has a little gremlin as the avatar! lol
I would be surprised if Petro grandfathered it because that means that Rogers will keep the proxy servers running just for them!
I wonder if Petro is going to give only 30 days notice..
1:09 pm
May 16, 2011
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You seem to have quite a few convenient excuses for the dirty games your employer plays.
If you're referring to me, I don't work for 7-Eleven. I've used their service on and off for years and currently have an active SIM for when I travel, but I get my data through Koodo now as I find having straight data works better for me.
If you haven't done so already, maybe try contacting 7-Eleven to see if they are willing to refund you the money. If your account balance is higher than the cost of the voucher then I don't see why they wouldn't at least consider it.
I almost bought a $100 voucher during that time because I was looking for a lower data cost solution and I thought I was willing to accept some of the data limitations of the proxy. But I tried UMB for a month and found it very restrictive, and simultaneous to that Koodo started offering some voice+data plans for a price that was within my budget.
Who knows what will happen with PetroCan. ZTAR may have separate data contracts with Rogers for SO and PCM, so they will be negotiated at different times. Maybe ZTAR thinks that the SO demographic wants unhindered data (e.g. urban folks), but the PCM crowd are happy with just browsing and limited service (e.g. country folk). By having a different data offering at the two stores, they can meet the needs of a greater number of people. Once again, just speculation.
1:11 pm
March 10, 2010
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When UMB was started, Speakout only had one or two phones that were data compatible, and both were very simple. Neither of these phones would have been capable of using more than a GB of data in a month, even if you used it 24/7. Since Speakout clearly states that they do not support non Speakout phones, their claim that data is unlimited is justified. If I claimed that I was going to give you unlimited gas for a month provided you drove one of my "Smart Cars", would you be justified in in complaining if you switched to an SUV and you used up your gas allotment in a few days? Certainly not. And btw, its not just Speakout that actually caps unlimited data, its every service provider. I agree that it is misleading, but nobody should be fooled by this, its pretty much common knowledge.
1:18 pm
May 14, 2013
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andreww said:
When UMB was started, Speakout only had one or two phones that were data compatible, and both were very simple. Neither of these phones would have been capable of using more than a GB of data in a month, even if you used it 24/7. Since Speakout clearly states that they do not support non Speakout phones, their claim that data is unlimited is justified. If I claimed that I was going to give you unlimited gas for a month provided you drove one of my "Smart Cars", would you be justified in in complaining if you switched to an SUV and you used up your gas allotment in a few days? Certainly not. And btw, its not just Speakout that actually caps unlimited data, its every service provider. I agree that it is misleading, but nobody should be fooled by this, its pretty much common knowledge.
Speakout saying "we do not support non-speakout phones" is that they will not help you to set up your phone, but they clearly put the instructions on the web page for you to do so, indicating that they support the USE of unlocked handsets. Apart from the LG Android handset, and the Nokia C3, that did support youtube videos, were dumbphones that only used WAP.
But the instructions are STILL ON THE WEBSITE.. And I quote.
(** Also notice how they refer to it as DATA and not browsing settings? )
=================
“What are the data settings for 7-Eleven SpeakOut Wireless?”
“Homepage http://wap:8582/start.wml
Connection security: Off
Active Bearer: GPRS
Connection type: GPRS Attach on Demand
Authentication Type: Normal Access Point Name: goam.com
User Name: wapuser1
Password: wap
Login Type: Automatic
Primary Proxy Server Setting 10.128.1.69
Primary Proxy Server Port: 80
Please note that if you are using a handset that was not purchased from 7-Eleven SpeakOut Wireless, our Customer Service agents will not be able to troubleshoot your issue. If you are still having trouble, contact your handset manufacturer.”
====================================
Now, for you guys that dont know this, Rogers, up until the iPhone release in the US in 2007, in addition to the PROXY for prepaid also had IMEI filtering, so if they wanted to turn it on they could have easily done so,. Thus Rogers also new what they were doing.
