The Unofficial 7-Eleven Speak Out Wireless Canada Consumer Page 
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12:43 am
Did anyone ever try to port in another number for your PC phone? I called the customer service around 8:30am this morning and I have been waiting for more than 10 hours. Not yet done.
7:49 am
It can take anywhere from a few hours to a few days. Who are you porting from?
You might also want to call cust serv and ask them for status.
2:33 pm
I'm porting from Fido. The staff of CS of PC already called me and said the porting is failed. The problem is the a/c number of my phone is "incorrect". I started using this number a few years ago but I switched to prepaid service. Now I have no idea where I can get back my a/c number. Without it, I can't do the porting.
3:09 pm
Now I have no idea where I can get back my a/c number.
Ask Fido for the account number or other proof that the account and phone number is yours.
SO needs proof that the phone number is yours before they will port it. Otherwise they open themselves up to fraudsters and pranksters.
