The Unofficial 7-Eleven Speak Out Wireless Canada Consumer Page 
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10:22 am
I tried entering the wrong SIM PIN too many times to my petro-canada sim when I was playing around with the "fixed dial" feature and now it says SIM blocked and asks for an unblock code. Anyone have a clue what to do? The phone still seems to receive and dial calls.
I just tried calling customer service and they said I have to call motorola (because I put the sim in a razr3 phone) wtf...
11:28 am
Got it to work. Just keep at it asking the rep for a PUK2 code not a PUK code. The manners of these reps are horrible.
The first rep gave me a lecture like I'm a horrible person for not using their shitty phone. The second rep was nice but didn't understand the problem. The third one insisted that its the PUK code until I kept saying its not at which point she put me on hold and came back with a PUK2 code like she really didn't want to give it to me (she had originally insisted that there is no PUK2 code and only a PUK code)
11:52 am
March 15, 2008
Offline
FWIW:
1. The PUK and PUK2 codes are associated with your SIM so the make/model of your phone is irrelevant.
2. You should only need to use a PUK2 after typing in the wrong PUK several times (after typing in the wrong PIN several times.)
3. I had no problem getting the PUK code for my wife's SIM from SO CS after she accidentally locked herself out using the wrong PIN.
