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Anyone else having iPhone/Gmail issues with UMB?
February 19, 2012
11:10 pm
mechman600
Surrey, BC
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Mine worked with Microsoft Exchange until last week. Suddenly, it stopped working. Funnily enough, I still get the odd email pushing through, but when I refresh my message list it will not connect to Gmail, or any other email account for that matter. My wife has the exact same phone on the exact same plan and is set up with the exact same proxy settings, and hers still works fine. I compared every single setting in our phones are they are identical.

So far I have:
-Deleted the Gmail/Exchange account and set it up again but still nothing (it even verified the account over 3G successfully but still will not get new messages).
-Removed and installed my Speakout profile (APN/proxy settings)
-Rebooted the phone many times
-Backed up and restored the phone after I thought my jailbreak was causing the issue

Now I am stuck with the Gmail app, which works, but is an absolutely terrible app. Epic fail on Google's part with that one. I can also access my email via safari with no issues.

Anybody else in the same boat?

February 19, 2012
11:14 pm
chimpanzee
vancouver
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have you tried using your account on her phone and vice versa ?

February 19, 2012
11:24 pm
mechman600
Surrey, BC
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No, but you gave me a great idea. I swapped our SIM cards. My phone still didn't work while hers did.
= not a SO problem. It's a problem with my iPhone.

February 28, 2012
3:13 pm
mechman600
Surrey, BC
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So I reset my iPhone and restored it from a two month old iCloud backup, probably the first backup I ever made. After that, my email app worked perfectly on 3G.....for two days, then resorted back to not working.

Since then, I have done more testing. It turns out that on 3G, all email still gets pushed into the phone. Maybe not instantly, but within a few minutes of receiving an email. Even though the status on the bottom says "connecting to server" for a minute, and then shows "last updated......" with a time from hours earlier, newly composed/forwarded emails can be send without issues. Weird.

February 28, 2012
6:10 pm
fefrie
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mechman600 said:

Since then, I have done more testing. It turns out that on 3G, all email still gets pushed into the phone. Maybe not instantly, but within a few minutes of receiving an email.


I don't have data, and I don't have an iPhone. I have a nokia N8 which ran Mail for Exchange on Symbian Anna, and now runs Exchange ActiveSync on Symbian Belle (Different OS).

Getting push updates about email are sometimes very slow. This is even if I am connected over wifi, and the settings are set at 'always on'

Your problems could be a server issue.

I don't know how my phone talks to my hotmail account, but there must be a server somewhere halfway in there that receives the notification from hotmail, then pushes it through the internet to my phone once it knows where it is.

There's a proxy somewhere around there right? I'm still not sure how this exchange activesyng/ mail for exchange thing works. Who subscribes to this thing? Does apple and nokia have a server that works to relay messages between our phones and hotmail/gmail?

February 29, 2012
7:00 am
mechman600
Surrey, BC
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It worked perfectly fine from November to January while UMB was unrestricted. It is a data plan problem, AKA: I am on a browsing plan, not a data plan.

March 1, 2012
12:40 pm
andreww
Toronto
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Not a problem with data. My 3GS gets email within a minute of sending, usually within seconds.

March 1, 2012
1:56 pm
chimpanzee
vancouver
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a problem of UMB, server and everything

The problem of UMB(thus proxy) is that if Roger's proxy doesn't have a long 'session timeout', the ActiveSync(thus server side response) is not going to work. It would be come client side pull.

So this may or may not be the issue.

However, the server also plays a role as my hotmail activesync doesn't work MOST of the time whereas gmail is much better. This is all tested via wifi.

So I can very confidently say that UMB(proxy) works with ActiveSync but it is not as 'instant' as one wants sometimes.

Yahoo for some reason seems to be more reliable in 'notification' and so is Google voice.

March 6, 2012
1:33 pm
harvey
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I use gmail on my iPhone 3G. Same for my daughter. It quit as you describe for both of us at different times. Deleting the account on the phone and then setting it up again cleared the problem. All the old messages came back; nothing lost. I looked this up and people on forums suggested checking the gmail settings on the gmail web mail. Pop and imap need to be on. Some say it clears the problem if you go to a google account page on the phone and log in, proving you are a human by passing a capcha test.