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11:21 am
November 7, 2011
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Just got a call back from their customer service on this issue. As this is stated numerous times..Speakout has only a 2G service agreement with Rogers and thats all they can support right now. 3G was a nice bonus while it lasted! Those who still have it are lucky, i suspect a slow switchover to 2G for the remaining areas over time. Having been spoiled on 3G now its really tough to go back to 2G.
There are also a lot more choices out there now with the prepaid data plans. (PC, Fido etc.).
This forum has been a great resource over the years. Thanks again to the moderators and the users for the quick answers and trouble shooting tips!
Looks like its time for me to check out. Over and out.
8:27 pm
August 31, 2009
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I checked out almost a year ago. I have a 100 MB data plan with Telus for my Android handset that costs me $10. Since I'm usually near a Wi-Fi hotspot, it's enough to last the month.
My wife is a voice + text grrl, so her phone is still on SO.
6:18 am
June 3, 2011
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iamdrumming said:
You never paid for 3G. SpeakOut was never officially a 3G provider.
Is there a FAQ or "Sticky" on SpeakOut's official coverage? Seems to me that would head off a lot of these user complaints based on unreasonable expectations. I've been looking for this for some time now.
Reverting to 2G doesn't bother me, btw. I'm using a Wind AWS phone and that's all it supports here anyways.
6:24 am
March 10, 2010
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I don't mind going back to 2G either, but what I do mind is the complete loss of service in areas that were previously covered! Called SO to complain this morning and the rep said that was the first they have heard of disrupted service. Useless.
8:03 am
December 17, 2009
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Disappointed for sure that 3G is gone. Right now the only place I can see connected to 3G is along and north of the 401.
Though Speakout did not literally state only 2G network, their available phones which are suppose to be used with their service only support GSM 2G.
It was the best data plan around. But it looks like I will be cancelling the browsing data. I will still keep the voice account until at least I can find another alternative to an affordable data browsing plan.
I use the browsing data more than voice. I wish the other provider understand this and actually offers something like this.
4:40 pm
November 3, 2011
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I live in Vancouver. I can't get 3G where I am or where I work but it's still up in Burnaby when I was at Metrotown shopping mall. I guess it's just hit or miss at this point?
6:26 am
December 17, 2009
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Funny, I was heading out of town (Toronto) over the weekend. I was able to connect 3G once I left Toronto and maintain 3G all the way toward Brantford.
I think Rogers is attacking the big market first. It makes sense since they have a higher density of antennae so eliminating 3G reception is still provides decent signal with the original GSM antennae.
However, with the other regions outside the big city centre, density of antennae is not as good so they may just allow connecting to the 3G network.
10:28 am
March 10, 2010
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That really doesn't make any sense as Speakout doesn't have any 3G phones in their line-up.
6:28 pm
November 3, 2011
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I suddenly got 3G back again today in an area where I didn't before. I guess it was maybe an upgrade then?
6:31 pm
November 29, 2010
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i'm in downtown vancouver and i've never lost my 3g connection. still works right now, so not sure if this is a speakout-wide occurence.
8:15 pm
November 3, 2011
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I live about a 20 min bus ride from DT Vancouver. I didn't have 3G until today (since Nov.2)
nester02 said:
i'm in downtown vancouver and i've never lost my 3g connection. still works right now, so not sure if this is a speakout-wide occurence.
11:01 pm
November 30, 2010
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Hey all,
Have a question.
I will be purchasing a BlackBerry Bold 9780 from the Rogers store unlocked and a 7-11 Sim card.
I won't need a data plan as I have wifi and that is plenty for me. Will the downgrade to 2G have any affect on voice or does this ONLY affect web browsing???
Please reply soon as I hope to purchase this phone very soon!
Cheers
5:01 am
September 28, 2011
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Where are you located? 3G is still available in many areas, and has came back to some areas that apparently had lost it for a short while. 3G does affect voice quality.
7:32 am
November 11, 2011
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I can confirm it is back for Etobicoke 427 area. It was out for a week at least until today.
12:28 pm
October 14, 2008
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Highroller said:
Just got a call back from their customer service on this issue. As this is stated numerous times..Speakout has only a 2G service agreement with Rogers and thats all they can support right now. 3G was a nice bonus while it lasted! Those who still have it are lucky, i suspect a slow switchover to 2G for the remaining areas over time. Having been spoiled on 3G now its really tough to go back to 2G.
There are also a lot more choices out there now with the prepaid data plans. (PC, Fido etc.).
This forum has been a great resource over the years. Thanks again to the moderators and the users for the quick answers and trouble shooting tips!
Looks like its time for me to check out. Over and out.
I just got an update from my source at SpeakOut regarding this specific post. Here's their reply:
"In regards to the posting by Highroller on November 8, 2011 concerning SpeakOut and 3G service, the information relayed by the customer care agent is inaccurate. SpeakOut does have access to 3G service. There have been intermittent downages across the network, that and rollout issues that are affecting the service. However, since we do not currently promote or charge for the 3G service - it's availability has been and is a current bonus."
So, that's straight from SpeakOut. On another note, as you can see, SpeakOut DOES come to this site, and reads what's going on, so abide by the rules, and we will all get along fine.
12:47 pm
June 3, 2011
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It's great to see this finally clarified from the horse's mouth, no less!
Now can someone, a moderator perhaps, please summarize exactly what service is available and can be expected on SO? This would make a great subject for a FAQ or a "Sticky" as I've requested before.
6:13 am
December 17, 2009
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I too can confirm 3G is back in Etobicoke and Mississauga.
Phew, that was close. Since I only had a small sum left, I was about to switch to Mobilicity/Wind. Their $25 plan is too irresistible not to jump on right now. It is about $10 more per month than what I am currently using with Speakout. However, I will truly be getting DATA instead of just browsing.
I am glad this issue has been resolve so that I did not have to switch and spend more. Now the 25% bonus is here, it is double treat.
Thanks Speakout
6:33 am
March 10, 2010
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hieppo said:
Now the 25% bonus is here, it is double treat.
Thanks Speakout
What 25% bonus? I'm in need of atop up but can't find that on the Speakout site.
6:53 am
March 31, 2007
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andreww said:
hieppo said:
Now the 25% bonus is here, it is double treat.
Thanks Speakout
What 25% bonus? I'm in need of atop up but can't find that on the Speakout site.
Until December 31, 2011, if you top up with a $100 voucher you'll get a $25 bonus.
