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7:56 am
August 15, 2010
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First time user of data on 711 network. I went into the online account and activated the feature. After 30min I am still not connected to the data network. I have created a APN using the settings provided by the 711 faq; enabled data (setting->mobile networks->data enabled). Is there something else I am missing?
p.s. when I enabled data, it says the system will send me a text message but I never get it. I assume 30min is a long enough time to provision data on the network.
8:24 am
September 2, 2014
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I think it took a couple of hours the first time. Does your Speakout account show data activated?
If it's working you should see a data symbol like "HSPA+" appearing next to the cellular signal strength icon (assuming you are in HSPA+ coverage from Rogers), and in the Moto G's swipedown status menu the cellular connection icon should be white rather than orange (orange indicates an internet connection problem).
9:02 am
March 12, 2009
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When creatilng an APN, the only entry you have to make is APN: internet.com. Works for me on my Moto G. Also, make sure that this APN is selected by pressing the radio button.
3:10 pm
December 14, 2011
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I also have a moto G 2nd Gen and I recently got it work, I'll keep you updated in case it stops working. I did this with the assistance of Moto G tech support. After setting up the network and clicking the radial button as suggested above, I was instructed to then power off and power back on the phone. Some how that worked, so don't dismiss it in your casess. I see a H+ symbol next to the signal strength when WIFI is turned off.
I followed these instructions:
https://www.speakout7eleven.ca/asset/upload/phone-user-guide/Moto-Unlock-Guide.pdf
Good luck, I hope you're able to get it to work too.
