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9:17 am
October 6, 2011
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Me and several others I know are getting only Edge speeds (around 70kb/s) using Speakout. Not a huge problem but I was wondering if anyone knows what happened. Is it a temporary issue or is this something that will stay?
11:37 am
November 3, 2011
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I'm having the same problem and I live in Vancouver. Since yesterday (November 2nd), I've been getting EDGE speeds and it's taking super long to connect to Speakout when I restart my phone. Up until yesterday, I was on 3G all the time unless I went underground or into a tunnel or something.
I phoned customer service today and all they said was, "It's not a problem on our end, it's your phone settings." …Less than helpful.
I have an Iphone 4, by the way.
12:32 pm
October 14, 2008
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You can't blame customer service for not supporting phones that aren't carried by their service.
12:41 pm
November 3, 2011
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iamdrumming said:
You can't blame customer service for not supporting phones that aren't carried by their service.
It doesn't matter which phone you have. The problem is more than 1 person is having problems with EDGE/3G data service. If it isn't just me having this problem, then maybe it IS Speakout having difficulties on their end.
2:19 pm
October 14, 2008
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My only reply was to your comment that SpeakOut were "less than helpful" when they didn't want to help you with your iPhone. They are only obligated to help with devices that they sell.
3:47 pm
December 30, 2010
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Speakout or Petro Canada doesn't sell any 3G model so they are very correct that nothing is wrong on their end if you cannot connect at 3G speed. If you cannot get EDGE, it may be their problem and even that only if you are using say C3, they are obliged to help.
4:57 pm
November 3, 2011
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I have also only been getting Edge since Nov 2nd, and I live in Vancouver. Got 3G and even HDSPA+ up until Nov 2nd.
To the doubters on this thread, clearly something has changed with the network as of Nov 2nd.
It's not even just a data issue, the phone will no longer connect to those towers anymore period, even for voice. (To clarify, this means if I try to force connecting to 3G only, the phone will not see towers anymore, so even 3G voice is completely offline, nevermind data – 2G voice / old towers still works fine).
It seems Rogers has forced us all on to their old network/towers only now.
Edit: Also, to clarify, I am on Petro Canada, not Speakout, but they use the same network.
5:01 pm
November 3, 2011
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Also, they are under no obligations to provide us with 3G. However, thankfully, we are under no obligation to keep paying them.
If this doesn't change I will be leaving for a different provider.
5:33 pm
December 30, 2010
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confirmed. 2G network only.
Luckily, I never rely on the unsupported 3G anyway. My Bell iPad plan is good enough for my data need and I always treat the SO as a fallback plan if I need that(not even has a data plan right now).
It does have the advantage of longer battery life. No wonder I am seeing better battery laterly.
7:00 pm
January 18, 2009
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My bet would be Rogers upgraded something and forgot about the codes for Speakout/PC etc. The reply eventually will be" no problem, it works now!"
Some techie is not as smart as he/she thinks.
7:01 pm
October 6, 2011
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It is a location problem. I was on Don Mills bus, going north from Sheppard. I was on Edge, but as soon as I went past Finch, I was getting HSPA. Got HSPA constantly, until I went back home, and got Edge again.
Something wrong with the Rogers Networking. Maybe they're blocking off certain areas that are abusing the unlimited... but I hope that's not the issue.
7:02 pm
December 30, 2010
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it is still happening as of now, just FYI
7:55 pm
November 3, 2011
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dasbin said:
I have also only been getting Edge since Nov 2nd, and I live in Vancouver. Got 3G and even HDSPA+ up until Nov 2nd.
To the doubters on this thread, clearly something has changed with the network as of Nov 2nd.
It's not even just a data issue, the phone will no longer connect to those towers anymore period, even for voice. (To clarify, this means if I try to force connecting to 3G only, the phone will not see towers anymore, so even 3G voice is completely offline, nevermind data – 2G voice / old towers still works fine).
It seems Rogers has forced us all on to their old network/towers only now.
Edit: Also, to clarify, I am on Petro Canada, not Speakout, but they use the same network.
Thank you! I'm not even sure what's happened. It takes forever for my phone to connect JUST to Speakout after I restart or turn off/on. I get "no service" for a couple of minutes. I really hope this is not a permanent thing. I thought the 3G speed was standard because that's what I started with when I added on the unlimited browsing feature.
8:19 am
March 10, 2010
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I'm getting 3G speed in downtown Toronto and at home in Ajax. On the train ride home it drops to Edge as soon as we leave Union Station until we hit Pickering. This sucks because data is almost unusable for most of that trip. Hopefully this will be a temporary thing.
10:35 am
November 3, 2011
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andreww said:
I'm getting 3G speed in downtown Toronto and at home in Ajax. On the train ride home it drops to Edge as soon as we leave Union Station until we hit Pickering. This sucks because data is almost unusable for most of that trip. Hopefully this will be a temporary thing.
Were you able to get 3G speed prior to this?
10:49 am
March 10, 2010
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Yep, was gettin solid signal for the entire trip except for a small section over Frenchmans Bay. Now there are numerous dead zones with only spotty Edge coverage.
10:54 am
November 3, 2011
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Although this is not quite related to EDGE, my sisters are both on Speakout as well and they said their phones are taking a long time to connect to service as well (a good couple of minutes from power up). They both have the same Nokia music phone from 7-11. Prior to this, they were connecting fine. Now they are not receiving calls sometimes or have no bars when they usually did.
Could this be why many of us are only getting EDGE speeds now? Something up with the cell towers?
Note: I live in Vancouver. 30 min bus ride from the downtown core.
11:37 am
April 13, 2010
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I'm getting similar problems in the DVP and 401 area, Edge or sometimes no signal even. Downtown Toronto service seems fine, 3G and full bars.
4:27 am
March 10, 2010
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This is getting ridiculous. I didn't mind the edge downgrade but now I am getting no service whatsoever for the majority of my commute. Whats the purpose of even having a phone if I can only use it at my office or my house???
