How to get my phone out of "offline" mode? | Phone/Device Issues and Features | Consumer forum

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How to get my phone out of "offline" mode?
May 15, 2011
8:21 am
michelle
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Forum Posts: 15
Member Since:
July 22, 2010
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I made a mistake cutting my Speakout sim card down to fit into my iphone 4... I didn't damage the gold part but it doesn't fit in the iphone properly. So I have ordered a new (regular sim) from Speakout for $25 and will invest in an actual sim cutter to do it properly.

Anyway - now I've put the sim back into my original phone (actually a Nokia E63) and while I've got all my contacts there, text messages etc - which indicates to me that the sim is working (??) , instead of saying Speakout in the top left corner it says "Offline." I am unable to make any calls and when I call the number it goes straight to the voicemail.

Does anyone know if/how I can get it working again? Because I have to wait 2 weeks for the new sim to be delivered so would really like a phone in the meantime... I know I did something stupid but if anyone can help?

May 15, 2011
3:00 pm
bridonca
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April 22, 2009
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If I were to guess, Speakout probably disabled the old SIM when they sent you the new SIM. Doubt there is much that can be done until you get the new SIM.