Sim card problem.. not sure if right size . Do I need to register sim card before unlocking phone? | Phone/Device Issues and Features | Consumer forum

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Sim card problem.. not sure if right size . Do I need to register sim card before unlocking phone?
December 27, 2013
8:33 am
tobanz
Winnipeg
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December 16, 2013
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I have a Samsung Galaxy S2 x (Model SGH-T989D) through Koodo on HSPA coverage.

I have an unlock code.

I bought the wrong sim card (micro sd) and tried it. Didn't fit properly, I registered it, but nothing happened. Exchanged for the right one.

When I insert the correct sim card, it shows "Unregistered Sim Card". However no screen shows where I can put in my unlock code. I checked settings, more.., mobile networks, access point names. It showed Rogers with itemobile.apn below it. There is a faded button beside it. I haven't pressed it.

Do I need to register/activate the sim card first? Then maybe when inserted, a window will show to insert unlock code?

Thanks!

December 27, 2013
9:47 am
fefrie
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If I did what you did with my nokia n8, I would have destroyed the sim card tray which is not repairable.

December 27, 2013
10:37 am
tobanz
Winnipeg
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I did manage to remove it by pushing the end with a paper clip so I could slid it out.

I headed back to 711 and they exchanged it for the right size sim card.

Steps taken so far... Phone turned off, inserted right size sim card, turned on phone. It shows "unregistered sim card" I'm assuming I need to register/activate the sim card first through speak out, then insert it, and a window should pop up to punch in unlock code???

I did register the micro sim card (the wrong size one) received a phone number, prior to getting the proper card. Stupid I know. When you register, it ask for your IMEI number which I did. Now that I am registering the proper size sim card, will it work with the phone because I already registered IMEI with other sim card?

Thanks for your help!

December 27, 2013
1:13 pm
46jimbo
Toronto
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You will have to explain your tale to customer service. They will be able to transfer your account from one sim card to the other.

December 30, 2013
7:07 pm
tobanz
Winnipeg
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Everything is great now! I phoned my former cell phone carrier because they gave me the unlock code. I did end up purchasing the regular size sim card, fit the phone good. Registered it and now I'm with Speak Out.