The Unofficial 7-Eleven Speak Out Wireless Canada Consumer Page 
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11:57 am
July 22, 2011
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Hi
I purchased a sim last aug/sept 2015 and minutes for $25. did not know that incoming calls there is a fee.
The year expiry which was april 7 2016
when i used SO along with my long distance provider it depleted my account and i had about $7 left after making one call.
I had not used it since last sept 2015 and now in march 2016 i went to use and wanted to see the no. of minutes left. But an error message came up.
i phoned the cust service no. and she said usually when it is not used for long and not much minutes are left for the emergency 911 - 1.25 per month then the no. becomes no longer in use.
So now the sim is no longer in service. Asked me to go and get a new sim for $10.
I thought it had a 12 month expiry date ???
2:38 pm
October 14, 2008
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If the funds are depleted (the 911 fee gets deducted whether or not the phone is used), there is a grace period for the account to be replenished. If it is not done within a certain time frame, the account gets deactivated. Always good to check at least once a month or so if the account is still active, and to see how exactly how much money is still on the account.
8:57 pm
July 22, 2011
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thank you iamdrumming, yes i did not realise this when i left for overseas
6:39 am
March 12, 2009
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Even though you are getting dinged $1.25 per month even when you aren't using the phone, Speakout is still the best deal out there for your situation.
And be aware that in the cell phone industry, everyone charges for incoming calls. There is no escaping that one.
