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top up
January 22, 2016
11:19 am
asterix
Newbie
Members
Forum Posts: 1
Member Since:
January 22, 2016
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Hi ,
top up .
What's that mean ? I was charged $ 28.00 every month without my knowledge. I though that I will be charged for pay as you go .
Please help . I am having problem to log in to make changes to my billings.
Thanks

January 22, 2016
12:58 pm
iamdrumming
Niagara Falls
Moderator
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Forum Posts: 2053
Member Since:
October 14, 2008
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Call customer service to see what's going on. They are the only ones who can go into your account to see what's happening.

January 22, 2016
10:39 pm
dennismiller
BC
Member
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Forum Posts: 322
Member Since:
January 18, 2009
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Seems like you have automatic topup selected on your account. Not what you want on prepaid since it does it every 30 days. $25+tax probably. I would think the balance has been updated so you haven't lost the $'s. If I am right then you can stop the auto topup in your account.