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wifi problem with Nokia C3
June 18, 2011
10:17 am
andreww
Toronto
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Got a new C3 for my son this morning. I try to connect to my wifi network, it asks for my password which I enter, it then tells me that it is incorrect. I think I know my own password! Anybody have any suggestions?

June 18, 2011
3:43 pm
andreww
Toronto
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Its giving me an error saying the password needs to be either 5 or 13 asci characters. My password is 7 lowercase letters. If I type 13 characters it attempts to connect but the password is obviously wrong. So aside from changing my password on my router and about a dozen devices, what can I do?

June 18, 2011
5:48 pm
chimpanzee
vancouver
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nothing you can do. You can only use the 5 character version(or 10 ASCII number version). This must be a pretty old router. Get a newer router.

June 24, 2011
12:21 pm
lazyacer
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i had same problem with C3 connecting to my home wifi at first. the password is 15 chars but that was not the problem. the solution was to register the phone mac address with the router and then it worked perfect.

funny thing i have no problem connecting to public wifi hot spots or the wireless network where i work, just my home for some reason needed the mac to connect.

hope this helps

June 24, 2011
12:37 pm
bridonca
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Sometimes a firmware update is all you need on the router. Can you select WPA2 as an option? What do you have for a router?

February 6, 2012
2:04 pm
papamoll
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the C3 seems to be very flaky when it comes to its wifi functionality. I can log into some networks without problems (e.g. hotspots at coffee shops) but I can't get my home network to work with my C3. I tried both WEP and WPA encryption but neither would work. I also assigned C3's MAC address to the router as lazyacer suggests above but it will still not work.

any help would be greatly appreciated. thanks.

February 6, 2012
2:25 pm
bridonca
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What do you have for a router? Please don't say Belkin!

February 6, 2012
3:17 pm
papamoll
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it's a siemens se567 that comes with telus internet.

March 13, 2012
2:57 pm
thehoof
Vancouver
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papamoll said:

it's a siemens se567 that comes with telus internet.


I would dump the Telus Siemens se567 and ask for a newer modem. They gave me a Actiontec V1000H VDSL2 modem and now my phone works. Do not set it for 128 bit security.

1. Update your phone with a usb cable and your computer using Nokia Suite.
2. Go to the Nokia website and search your C3-00 Wi-Fi settings. (they do work)
3. Try a new modem or try other Wi-Fi spots.
4. Unfortunately the C3-00 is very picky. Not all Wi-Fi's will work.

Good Luck