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5:15 pm
October 24, 2013
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24th OCT 2013 - Problem New Activations:
I've been trying to activate a new phone for 2 days and every time I've phone (I've phoned 8 times), they say "sorry for the inconvenience we're experiencing technical problems with new activations, please try again in 2 hours" - Now after 2 days if they haven't sorted out the issue there must be a widespread catastrophe ??, or is this just the new verbiage the call center says when they don't know how to help ?? - Opinion anyone - Thanks
4:02 am
January 10, 2012
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Stay on the line. The last few times I called I heard the same message. I was able to speak to an agent within 5 minutes.
7:37 am
October 24, 2013
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Now working - Took nearly three day's, for the Sim to activate. I'm happy it's working, but that must of been a huge technical issue. I've never heard of a cell phone company not being able to activate a phone for so long. Note: The downtime could of been longer, I only know how long it took me to activate. Anyone know what this might of been? did they lose a satellite (lol) or something ........ opinions ........ thanks
10:23 am
January 18, 2009
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Consider yourself in the new age. I just spent 3 days and about 6 hours with T-Mobile in the US to get a number changed and then to get everything back the way it was....except I still can't log into the account. The new world wirh csr;s that just try to unload you and techies that don't test much!
