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7:17 pm
I would like to know how to access my voicemail from my SpeakOut phone, or what I'm doing wrong.
With my old wireless provider, all you had to do was call your own number, then it would bring you to voicemail.
When I called my own SpeakOut number (1-289-xxx-xxxx) or (289-xxx-xxxx), there was 3 quick beeps, and then it hung up by itself. I need to know how to access voicemail from my SpeakOut phone.
12:28 am
I'm having the same problem. Either dialing '1' or dialing my own number just gets the 3 beeps, no voice prompts.
9:49 am
Iuli said:
Press 1 + send
I did that as well, and still get the 3 beeps, and then the phone hangs up. Guess I'm calling customer service today to see what's going on.
10:24 am
Have you set up your voicemail first?
I had to have CS help set mine up when initially some snag with my 1600 wouldn't allow me to do it on my cell. When I bought a 1208, I just called CS directly to set it up.
Remember, airtime charges apply when checking voicemail from your wireless - checking from a landline is free by dialing your cell#...
11:08 am
Yes, I have set it up. People that call can leave messages in my voicemail, and I can retrieve those messages from a landline, but not my Speakout phone.
6:43 pm
Called customer service today, and they gave me this number to access my voice mail:
+1-647-669-9989
She said that's the voicemail number to call for any SpeakOut user in Ontario.
11:38 am
That is the ON number that automatically dials when you choose the option to listen to a new voicemail on your wireless -
Are you just wanting to check previously saved messages then?
I guess I've only had the need to check messages when new - then I erase them, both on the voicemail & on my wireless. Otherwise, they seem to hang around for a while...
8:14 pm
NOTL said:
That is the ON number that automatically dials when you choose the option to listen to a new voicemail on your wireless -
Are you just wanting to check previously saved messages then?
I guess I've only had the need to check messages when new - then I erase them, both on the voicemail & on my wireless. Otherwise, they seem to hang around for a while...
Yes, I want to check new (and saved) messages. Usually I save a message until I have time to call the person back, or hear the message again for more info.
Btw, I see your nickname is NOTL. Are you in Niagara-On-The-Lake? I went through there when I was with Virgin and found the Virgin/Bell coverage was really bad. I am curious how Speakout/Rogers coverage is there.
10:22 pm
Yes, I am.
Formerly with Telus before switching to SO - no problems with reception except for a "dead zone" on the river & problems getting LD charges for calls never made with Telus. Seems signals bounce between Queenston/Lewiston...
5:32 am
I'm getting the same thing in BC.
From my cell phone I get 3 beeps and a Network Busy message (at 2:30 A.M.).
Calling my cell from my land line and passing it to voice mail, I get a fast busy signal.
Calling customer service, I get an offer to have them reset all my phone settings and start over.
5:04 pm
NOTL said:
Yes, I am.
Formerly with Telus before switching to SO - no problems with reception except for a "dead zone" on the river & problems getting LD charges for calls never made with Telus. Seems signals bounce between Queenston/Lewiston...
That's cool. I am in Niagara Falls. I noticed a few dead spots as well taking Niagara Parkway to Fort Erie. Both my Virgin/Bell phone and my Speakout/Rogers phone couldn't get a signal.
I also used to be with Telus. That was a big problem for me, especially living in a border town. My phone would get the American signal before the Canadian one.
Anyways, good to hear from you "neighbour"!
10:42 am
iamdrumming said:
Iuli said:
Press 1 + send
I did that as well, and still get the 3 beeps, and then the phone hangs up. Guess I'm calling customer service today to see what's going on.
We are having the same problem with nokia 2760 in BC. I see later in your post CS gave u a number to check your voicemail from your cell - this number is only for Ontario - is there a separate for each province - is it toll free?
BTW - what number is supposed to be in your voice mail box - presumably your own or ....
There is no problem checking voicemail from landline -
just from the cell.
Any help appreciated
11:09 am
March 31, 2007
Offline
If you're in BC, you can try this number: 604-318-1753. A while back someone posted a list of possible numbers, but I cannot seem to locate it.
11:23 am
Peter said:
If you're in BC, you can try this number: 604-318-1753. A while back someone posted a list of possible numbers, but I cannot seem to locate it.
Thanks Peter - that is long distance for me - have 250 area code - if anyone knows, plse let me know. thanks
1:04 pm
March 31, 2007
Offline
Hmm, I guess you'll have to call customer service and ask.
2:33 pm
Here's how to fix the voicemail issue - at least for BC residents per Customer Service - go to voicemail message box and insert the following - **16047629993
The ** key should be hit quickly and it will turn into a plus with the balance of the number as shown. When you now hit 1 Send or just hold the 1 down, it will dial the voicemail number - comes on in Francais first and then asks for your VM password.
Checked balance before and after - only charges .25 (local call charge) as CS indicated it would as I am a 250 area code and VM number is 604.
