After 365 period is not fully used at end of year does it continue onto next year? | Technical service details | Consumer forum

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After 365 period is not fully used at end of year does it continue onto next year?
June 19, 2009
3:50 pm
bob dut
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I just bought a Nokia 2760 with a $100 card, what happens at the end of the year? Does the 365 day continue and if I add to it will it roll over for another year?

June 19, 2009
4:42 pm
Heather
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Bob:
I asked this same question a while ago too & the answer was to ensure you add a new airtime voucher before your expiry date (otherwise you'll lose any leftover minutes). Those leftover minutes will be added to your new minutes & all of those will expire 365days from the date you added the new voucher. Just make sure to buy a voucher with a 365day expiry; apparently there's a new $15voucher which expires in 30days.

June 19, 2009
4:55 pm
iamdrumming
Niagara Falls
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October 14, 2008
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If you entered the airtime pin today (June 19, 2009), your airtime would expire on June 19, 2010. Airtime expires one year from the latest top-up (except the $15/30 day expiry that Heather mentioned.
Airtime does not "stack", unfortunately.

June 19, 2009
5:48 pm
Heather
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iamdrumming said:



Airtime does not "stack", unfortunately.

<hr /

Iamdrumming:
By saying, "Airtime does not stack"; do you mean you lose the leftover original mins even if a new voucher is added before the expiry date?

I just called Cust Svc and they said you would not lose those mins if added before expiry. This was also my understanding from the forum response when I asked the same question.

June 19, 2009
6:02 pm
Heather
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Guests

Peter's (Forum Administrator) FAQ page also states...

Any existing balance you had at the time of the top up will also be carried forward to be valid for another 365 days.

June 19, 2009
8:25 pm
iamdrumming
Niagara Falls
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No, you will not lose any minutes. Minutes would always be added. I meant expiry dates can not be stacked. What I meant by stacked is this:

If you were to buy a $100 voucher today (June 19, 2009), the expiry date would be June 19, 2010.
If you were to add another $100 voucher tomorrow (June 20, 2009), the expiry date would not be bumped up on top of, or stacked. The expiry date would be June 20, 2010, it would not be June 20, 2011. (Even though you are adding 1 year airtimes twice)

There is a prepaid company in the USA, called Tracfone that allows stacking. I used to be with them. Not only do the minutes carry over, but expiry dates can be "stacked". My Tracfone used to have an expiry date 5 years from now.

June 19, 2009
11:23 pm
Heather
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Guests

Thanks for the explanation Iamdrumming. What you say makes perfect sense.