Air time expired - no problem! | Technical service details | Consumer forum

My daughter's speakout phone expired a week ago. I read on this site that her SIM card was therefore toast and there was no easy way to get another one. However, when we called Speakout help she was told it was no problem at all - just buy an airtime card and call back. We did and the nice lady applied the $25 card and the phone worked almost instantly. As a bonus, my daughter had $50 of airtime left on the phone when the year expired . . . and that didn't disappear. She now has $75 of air time and it appears to be good for another year.

I told her she had been fantastically lucky, but she thinks I was way too pessimistic. Either way, that bit about your SIM card going dead within 24 hours of expiry should be removed from this website.