airtime and service expiry | Technical service details | Consumer forum

VanMan said:

When I check my balance, I get the message that my airtime *and* service will expire on a certain date (365 days after I activated the phone).
What does it mean, that the service will expire? Do I then have to call customer service to activate the phone again?
Thanks.

No, you have to add more airtime before that expiry date, to continue service. You only have to activate a phone once. After that, you just keep adding airtime.