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Can I change the exsiting number?not area number
January 27, 2011
12:43 am
cai_bird
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I got a SO phone, and it was purchased in store, at that , I can not choose the number.

This number I just don't like, can I change it and transfer the remaining balance to other number?

thanks

January 27, 2011
2:23 am
iamdrumming
Niagara Falls
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You can change the number, but you can't pick a specific number. The system will automatically pick another number for you. However, since you are keeping the same area code, there will be a charge involved.

January 27, 2011
3:56 am
cai_bird
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how can I do it?

Do I have to call the customer service?and how can I pay?

thanks for the prompt reply!

January 27, 2011
4:46 am
bridonca
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I would not recommend you get a another number from Speakout, because they cannot give you a choice of numbers, so the new number will likely be just as bad.

You can, however, port a number. For free.

FIDO and President's choice Mobile sell SIMs for $10 or less, with no activation fee. That is your cost. Both providers allow you to pick a number. When you get your number you can ask Speakout to port that number.

A cheaper method (free) would be to go to freephoneline.ca and get a free VOIP account there. You have a choice of numbers, and when you pick the one you like, you can forward that freephoneline number to your Speakout cell phone, or any phone in most cities in Canada, for free.

January 27, 2011
1:10 pm
cai_bird
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thanks

I already got freephoneline numbers and an adapter, I use it as landline and forward it to my SO phone.

the problem is, when I am out and use my cell to call, I have to use that bad number.

January 27, 2011
8:24 pm
timbit
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cai_bird: You could block your number when you call from your cell.

January 27, 2011
8:27 pm
timbit
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bridonica: If you activate a Fido prepaid SIM, would you have to have any airtime credit on it or not to be able to port the number out?

January 29, 2011
12:45 am
cai_bird
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Sorted it out.

Called the customer service thru a landline, switched off the SO handset, and let him changed the number, and deducted the $10 fee from my balance.

switched the phone on ,and it is okay with the new number, the customer service password remain the same but the voicemail password needs to be changed and voicemail initializted.

pretty simple and not so many things on our end.

January 29, 2011
3:36 am
bridonca
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Timbit: With FIDO, I do not think you need to put in money for the 1st month. I did not anyway. I actually got a $25 bonus. But I think that had a lot to do with some promotion. I decided not to stick with FIDO because they were completely clueless. A lack of a $100 card with a 365 day expiry did not help either.

February 11, 2011
2:48 pm
ccpyue
Ontario
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cai_bird said:

thanks

I already got freephoneline numbers and an adapter, I use it as landline and forward it to my SO phone.

the problem is, when I am out and use my cell to call, I have to use that bad number.


What's this freephoneline.ca? How does it works? I never heard about it before?

February 11, 2011
4:09 pm
iamdrumming
Niagara Falls
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google it

February 11, 2011
9:40 pm
cai_bird
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check their site, there are descriptions about it., but if you want to bring your own device, the setting is a bit different than their adaptor, I use the adapter I bought from other place, took me some time to make it work smoothly.