The Unofficial 7-Eleven Speak Out Wireless Canada Consumer Page 
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2:05 am
July 10, 2010
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New to cell phones.. 😕
2:19 am
October 14, 2008
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Yes, you are deducted airtime whether the call is incoming or outgoing.
4:58 pm
November 30, 2009
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As everywhere in north america only, you pay for incoming calls yes. Enjoy
1:47 am
July 10, 2010
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Flash said:
As everywhere in north america only, you pay for incoming calls yes. Enjoy
hmm.. and so does the person on the other end.. nice scam.
2:12 pm
May 2, 2009
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leechap said:
Flash said:
As everywhere in north america only, you pay for incoming calls yes. Enjoy
hmm.. and so does the person on the other end.. nice scam.
No, the person on the other end pays for airtime only if they are calling from a mobile phone, and only if they are using a prepaid or similar plan where and when there is per-minute billing.
And no, it's not a "scam". In general, mobile phone users pay the carrier for the convenience of being able to make or receive a call wherever they are. The airtime fees are for services provided by the carrier. If a person doesn't want to be "ripped off" by per-minute charges when making a call, use a land line.
7:37 pm
July 12, 2009
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leechap said:
Flash said:
As everywhere in north america only, you pay for incoming calls yes. Enjoy
hmm.. and so does the person on the other end.. nice scam.
It is not a scam at all as Walter pointed out. The cell service providers provide you with access to your mobile phone across the whole country with the ability to make and receive calls immediately. The cities of Toronto or Vancouver cover more ground space than several European countries. In Canada you can make calls almost anywhere from St John's Nfld to Tofino BC on most of the cell phone services for constant rates. Take your compass and a map and show me any other place on earth you would routinely expect a phone company to give you service over an area 3500 miles wide. Does a cell phone provider in Spain give you that kind of service to the middle of Siberia? The distances are similar. The US has the same distances and a wider swath of area to cover. Whether the rates we pay for mobile service here fairly reflect the actual cost of providing that service may be cause for endless speculation -- but it is going to be more than it would cost to cover lots of other countires in the world.
England is about the size of either Vancouver Island or the Province of Nova Scotia which are several thousand miles apart and each have SO coverage for the populated areas as does a lot of country in between.
At one time a number of services like phones were provided here in Canada on a "service at cost" basis. The rates were closely regulated and were set based on the cost of providing service. That is long gone in the telephone industry and now unfortunately we get to live out the American model of "service at the price the market will bear". We could debate for a long time whether 25 cents per minute is a rip off or not -- or 50 cents total for that matter -- but the fact is that you use more equipment to make calls from one cell phone to another than you do for land lines where the infrastructure was built and paid for a very long time ago. As long as customers demand and are willing to pay for faster and more powerful cell systems, the system will always be in flux and being upgraded. and the infrastructure will never be paid for.
7:56 am
October 22, 2008
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But all of you forgot the main reason for the prices which, by the the way, are the most expensive in the whole world! We are number one 😉 The reason is lack of competition, we only have 3 providers which dictate the prices! That's why the government decided to open up the market for everyone... hopefully the prices will soon go down 😎
By the way, our dear SO increased 911 service fee to $1.25 and also are charging $10 for changing the number :yell:
9:01 am
October 14, 2008
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The 911 fee increase to $1.25 has been that way for a bit now. As for $10 to change the number, it has always been that way as far as I can remember. That $10 charge only applies for number changes within the same area code.
3:33 am
October 22, 2008
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iamdrumming said:
The 911 fee increase to $1.25 has been that way for a bit now. As for $10 to change the number, it has always been that way as far as I can remember. That $10 charge only applies for number changes within the same area code.
I quote from their website:
A $10.00 fee will apply for Telephone number changes requested by you. This amount will be debited from your SpeakOut Wireless account. If your account does not have the required funds you will be required to top up your account before the Telephone number change can be performed.
So, it is there for any change... it was free before... I changed from 905 to 647 so I don't know how much was for a change from 905 to 905 and I'm not sure it was accepted...
3:58 am
June 25, 2010
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I changed a sim card from 905 to 416 in May, no charge.
11:53 am
July 12, 2009
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I've changed numbers from a 250 to 204 area code and from a 250 Area Code number based in Victoria BC to a 250 Area Code number based in Nanaimo BC with no charge for either within the last year.
The warning about the charges for changing the number was on the web site when I did both changes.
In both cases I specifically asked if there would be a charge for the change, and the CSR told me that because I was changing the "home location" of the phone there would be no charge, but if I just wanted a different local number in the same location, that would be when the charges applied.
12:13 pm
October 14, 2008
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miron said:
iamdrumming said:
The 911 fee increase to $1.25 has been that way for a bit now. As for $10 to change the number, it has always been that way as far as I can remember. That $10 charge only applies for number changes within the same area code.
I quote from their website:
A $10.00 fee will apply for Telephone number changes requested by you. This amount will be debited from your SpeakOut Wireless account. If your account does not have the required funds you will be required to top up your account before the Telephone number change can be performed.
So, it is there for any change... it was free before... I changed from 905 to 647 so I don't know how much was for a change from 905 to 905 and I'm not sure it was accepted...
Miron,
The $10 charge is only applicable to those that want a new number within the same area code. For instance, if you bought a SpeakOut package from a 7-Eleven store, and didn't like the pre-assigned number that was given in the package (hard to remember etc), they will change it for you to another number. They will charge you $10 for it. Keep in mind that you can not pick your own number.
If you were to move from Toronto to Vancouver, they would change your Toronto SpeakOut number to a Vancouver number. This number change would be free, because it is whole different area code.
