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9:22 pm
August 13, 2009
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Can you port a Bell cell phone number onto a 7-11 phone? Do you know how much this costs and how this works? Do you have to cancel the phone plan with Bell and then buy the 7-11 phone to port?
9:31 pm
October 14, 2008
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Mortaric said:
Can you port a Bell cell phone number onto a 7-11 phone? Do you know how much this costs and how this works? Do you have to cancel the phone plan with Bell and then buy the 7-11 phone to port?
Yes, you can port a Bell cell phone number into SpeakOut. Porting a number is free. Ensure though that you are not under any contract with Bell. If you are under contract, and cancel, you will pay heavy penalties. You do NOT cancel with Bell first. You buy the SpeakOut phone first, then call SpeakOut customer service, and they will initiate the port.
Also, read section 16 on the home page of this site.
Another good read is found at the official SpeakOut site:
10:30 pm
March 15, 2008
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You do NOT cancel with Bell first. You buy the SpeakOut phone first, then call SpeakOut customer service, and they will initiate the port.
If you do that, then you'll pay at least an extra month to Bell. To minimize costs, at 30+ days before your contract ends, call Bell and tell them you're giving them 30 days notice that you won't need their service as of that date. Now a few days before that date get a SO phone and activate it. Then call SO CS and tell them you want to port your Bell number to SO (before the day your contract with Bell ends.) I'd leave about a week overlap just to be sure because if your contract with Bell ends before SO ports your number you'll lose that number.
If you're already off contract with Bell then you need to give them 30 days notice. In that case, a couple of days before your current month ends call Bell and give them notice. Continue to use your Bell phone until about a week before the 30 days ends, then get a SO phone and initiate the port.
11:14 pm
August 13, 2009
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It's already off contract so I'll go with your last suggestion. Thanks for the detailed responses.
7:24 am
October 14, 2008
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I wasn't under contract with Bell, when I ported, and I never gave 30 days notice. There is no where on the official site where it says you have to give any former provider 30 days notice. Personally I would not. It might give them another chance to "screw you" and they might "accidentally" cancel your number before the actual port goes through.
Personally, since you are off contract, I would do as I stated above, just call SpeakOut customer service with your info, and they will take care of it all.
Read this also:
10:11 am
March 15, 2008
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Bell Wireless terms of service
24. Ending your Agreement and Services.
You may contact us at Bell Client Care at the numbers provided below to terminate all or part of the Services with respect to a Device, subject to the following:
You may cancel a feature or option. You will be billed the remainder of any applicable monthly charge and any price adjustment applicable to such feature or option in connection with any special offers or promotions, plus applicable taxes.
If you are a prepaid client, you may cancel your Services and this Agreement on 30 days advance notice. There is no SAPA or DSAPA. Any balance remaining in your account on termination is non-refundable.
If you are on a monthly post-paid plan, you may cancel your Services and this Agreement on 30 days advance notice. If you do so before the end of your Committed Service Period, you must pay any applicable SAPA and DSAPA plus applicable taxes.
If you cancel a data feature or plan before the end of the applicable Committed Service Period you must pay the DSAPA plus applicable taxes.
We may end your Agreement and the Services by providing you 30 days advance written notice, or at any time without notice if you do not pay any amount owing when due, including a required deposit, or you otherwise breach any term of this Agreement. You must pay all applicable SAPA and/or DSAPA plus applicable taxes if we end your Agreement and the Services as a result of your non-payment or other breach of the Agreement.
Upon termination of the Services and this Agreement, you must pay in full all charges that are due including any SAPA, DSAPA, late payment fees and any outstanding payments, fees and charges owing under this Agreement, plus applicable taxes.. This obligation survives termination of this Agreement. Bell will provide a refund of the amount of any credits which remain outstanding (after netting out any amounts payable by you) upon the termination of this Agreement.
You must contact your financial institution to cancel any direct debit and credit card authorizations relating to your account.
[my bold]
That's not to say they may waive the requirement for 30 days notice but that's at their discretion, not yours.
10:46 am
August 13, 2009
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iamdrumming,
Do you recall when you ported was it just before or just after your regular billing? After you ported did you still have to pay a month of service with Bell?
Thanks you two, your on-line debate is very informative 🙂
7:04 pm
October 14, 2008
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Hello,
I don't think it's a debate at all
I just stated my experience. I ported out after I got my bill. The way my billing cycle was, I think I lost maybe $6 or so, but I was glad to get rid of Bell.
Not once did I ever give any company 30 days notice to say I was leaving them. IMO, it would be just giving them a chance to screw you, and cancel your number so you couldn't port it. I have heard plenty of horror stories of people giving the former company a notice, and the company outright canceling and deactivating a number. They do it out of spite. You can only port an active number.
No, I didn't have to pay another month. On the prepaid cell phone side, I personally have never seen Bell go after people. If you are locked in a contract, then it makes sense for Bell to go after them.
9:17 pm
March 15, 2008
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I just stated my experience.
As did I. My contract with Bell had ended and I was on a month-to-month postpaid plan. Their retention people couldn't offer me anything even remotely comparable to SO so I bid them farewell. They then told me I'd have to pay for the next month's service under the terms I cited above. So I gave them official notice and delayed porting over my Bell number for a month.
3:46 pm
I was just today told by a Bell CSR that once i give them the 30 days notice, the number cannot be ported. Does anyone have recent first hand experience on this. Is it fact or was the CSR just blowing smoke?
7:03 pm
October 14, 2008
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I believe it was just the CSR blowing smoke. A number can not be ported only if it is deactivated. That's another reason I would never give notice to a former company. They will try everything to keep you, or if they know you are really going to another company, to screw you over. Just give the new company all your info, and they will handle the port. Especially those who are on prepaid plans, why would you have to give a 30 days notice? You are prepaid!
2:21 am
March 15, 2008
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That's another reason I would never give notice to a former company.
There's a big difference between prepaid and postpaid plans, not the least inconsequential of which is a contract. If you don't want to give Bell an opportunity to "screw you over" then you'd better be in compliance with their contract, including giving notice as required. Of course that doesn't apply to prepaid plans.
5:48 pm
October 14, 2008
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Of course if you are under contract with any wireless company and try to leave, you will have to pay some very stiff penalties, and for good reason. But after your contract is over, I would do as I suggested. Only contact the new provider. Here's a copy and paste from the Wireless Number Portability site:
http://www.wirelessnumberporta.....index.html
"What do I do first if I want to keep my phone number when changing service providers?
Do NOT cancel your current service, as only active telephone numbers are eligible to be transferred to a new service provider. Contact the service provider you want to switch to first. The new service provider will contact your old service provider to transfer your phone number."
The second sentence says it all. Contact the new provider first. Of course if you are under a contract, that changes everything. You should honour your contract, or if you leave early, you will pay hefty fines.
9:10 am
January 6, 2010
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Ted said:
I was just today told by a Bell CSR that once i give them the 30 days notice, the number cannot be ported. Does anyone have recent first hand experience on this. Is it fact or was the CSR just blowing smoke?
In my case, the Bell CSR told me I could port over my number anytime within the 30 days notice.
What she failed to mention was the day/date that I ported over my number would supersede the 30 days notice I had already given thereby putting me into a new billing period and consequently charging me another month's service. 😮
