7:24 pm
March 6, 2011
I just active my SO and want to port my old Rogers number to SO. My plan with Rogers has expired, but Rogers needs 30 days notice to cancel the service.
I called SO and was told it will take only 2-3 days to port. I can go ahead to cancel my Rogers service now and can use their serive for another 3 weeks. One week before the number get deactived, call SO to port the number.
I called Rogers to cancel my service. Rogers said once I ask them to cancel the service, I am not able to port the number, although I still have 30 days to use the number. If SO request the porting, my Rogers account deactive right away but I still have to pay 30 days service.
I was confused. Can anybody tell me how it work. Should I follow Rogers or SO's ? Thanks