The Unofficial 7-Eleven Speak Out Wireless Canada Consumer Page 
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3:30 pm
i had a speakout plan on a phone i bought from 7-11
lost the phone, there's about $90 left on my #.
will there be any problem changing the # to a new phone?
what do i need to do to make it happen?
thanks
-cell phone newbie
3:43 pm
You must get a 7-11 sim card and call customer to change the number to your old number, your balance will transfer over. You should call customer service to ensure that your balance is keeped
3:51 pm
what's to stop the person from finding it from calling customer service and claiming to be the owner.......
7:41 pm
October 21, 2008
Offline
That's one of the drawbacks with Speakout. If you lose your phone, you might be screwed.
8:19 pm
May 4, 2009
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noway1234 said:
what's to stop the person from finding it from calling customer service and claiming to be the owner.......
Customer Service asked me for an "authorization code" for my account when I first activated it; they ask me for it when I call them.
8:57 pm
October 14, 2008
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Anne M,
Thanks for the contribution in this discussion. I forgot that Speak Out might ask for a code. I would think that it's the code for your voicemail. I know I had to give Speak Out my old voicemail code from my Virgin Canada phone, so they knew for a fact that the account was indeed mine.
10:57 pm
May 4, 2009
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iamdrumming said:
Speak Out might ask for a code. I would think that it's the code for your voicemail.
No it didnt seem to have anything to do with vmail; it seemed to be more for general account queries etc. - maybe a new procedure for newer accounts? I didn't request a code be put on the account but I'm sure if someone wanted one Cust Svc would do it for them. It's just yet another PIN to remember though!!
