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Roaming
May 3, 2007
10:21 am
Ronald Chiu
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Guests

Just wondering if anyone has info on roaming services: receiving / making a local and/or long distance calls out of coverage area. Anyone?

May 3, 2007
12:28 pm
Peter
BC
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Yeah, you can roam within Canada (7-Eleven is on the full Rogers network) for 30 cents per minute. See FAQ #3 and #4 on the main page.

May 4, 2007
7:12 pm
CJones
Guest
Guests

I did not know they had moved to the full Rogers network. THis makes this deal even better. I had tried it last year way outside the GTA and lost the signal. I will have to try it again. Thanks for this great tip.

May 11, 2007
4:36 pm
starter
Guest
Guests

I'm researching for my first cell phone, so excuse me for my wireless illiteracy.
With a 7-11 Speak Out phone purchased in Canada, without switching to any other SIM card, can I (1) call 911 from US (2) receive calls while I'm in US (3) originate a call from US?
If the answer is "no" to any of above, where can I get a SIM card that I can use in US?

May 11, 2007
4:46 pm
Peter
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Unfortunately, you cannot make or receive any calls from the US with the Canadian Speak Out Wireless SIM. See the post on SIM cards -- someone suggests getting a T-Mobile SIM card.

May 11, 2007
5:45 pm
starter
Guest
Guests

If the 7-11 phone I buy in Canada doesn't do anything in US, why does the Speak Out brochure say "Internation Long Distance ( Canada & US)" is $0.30/minute?

Does every country uses a different SIM card? If a Rogers phone can receive and call within US, does it have a SIM card that works in both countries?

May 11, 2007
5:53 pm
starter
Guest
Guests

Could "Internation Long Distance ( Canada & US)" mean the following?
(1) the phone can only receive long distance calls originated from Canada & US; and
(2) the phone can only originate long distance calls from within Canada to Canada & US

May 12, 2007
2:14 am
Peter
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The phone can receive calls from anywhere in the world.

The phone can make calls within Canada to Canada and the US.

May 13, 2007
8:08 am
starter
Guest
Guests

Thank you Peter, this site has been very helpful.
I got my free Nokia 1112 yesterday with purchasing $100 time. The promotion is on in Ontario.

I read sites talking about tri-band and quad-band GSM. My Nokia spec says the 1112 is a "Dual-band GSM phone E900/1800 or 850/1900". Does it mean it can either work in 900 and 1800 mode, or work in 850 and 1800 mode? If so, what makes the phone to decide which frequencies to work on?

May 13, 2007
3:14 pm
Peter
BC
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From what I know, the Nokia 1112 that comes with the 7-Eleven service is only 850/1900 compatible, which means that you cannot use the phone with SIM cards outside of North America...

Beyond that, I don't know much about networks & frequencies, so hopefully another forum visitor can help!

May 16, 2007
1:32 pm
Michael
Guest
Guests

There are no 7-11 stores where I currently reside. Are there any other ways of purchasing a phone a become a Speakout customer?

May 16, 2007
5:59 pm
Peter
BC
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Whereabouts are you? First, call customer service (see FAQ #2 on the front page) and ask whether 7-Eleven covers your area and is willing to switch your phone number to a local phone number.

Then you could probably just get someone on this site to purchase a phone for you and send it to you. I'd be happy to do it at cost + shipping, although I'll be heading out of town in a few days so I might not be the best person for it at this time.

May 17, 2007
8:31 am
Michael
Guest
Guests

First off, sorry about the double posting.

I am located in North Bay Ontario. It is approx 4 hrs north of Toronto.

I appreciate the offer. I will call Customer Service and see what they say.

I guess I should also consider top ups. As there are no 7-11 stores in relatively close proximity, this could pose a problem. Any ideas or suggestions?

Thank you very much.

May 17, 2007
12:46 pm
Elman
Guest
Guests

All Prepaid/Pay as you Go Phones that I tried in Canada seems to only allow roaming within Canada. (I only tried Rogers, Fido and speakout) If you want the ability to roam in the US, you will need to get a monthly plan.

May 17, 2007
1:07 pm
Peter
BC
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March 31, 2007
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Michael -- you might actually be doing some people a favour if you wanted to buy airtime. Especially with the $100 deal, some people are stuck with $25 vouchers that they won't be able to use (cough cough... like me...). Voucher numbers can easily be transferred via e-mail.

May 17, 2007
2:01 pm
Michael Lowe
Guest
Guests

Peter,

That's cool. I would like to take you up on your offer to help me out. Now to work out the details!

May 17, 2007
3:57 pm
Peter
BC
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Forum Posts: 639
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Hi Michael,

Leave me a comment on my blog here and then we can start e-mail communication (that way you don't have to publish your e-mail address).

October 25, 2007
12:42 pm
Mike
Guest
Guests

Here's a question for those that know way more than I do.

I am getting ready to head out of town. Let's say I am visiting family in London ON (area code 519) and my Speakout phone has a 705 number.

I want to make a call while I am in London to a local number. Do I have to dial it as a long distance (ie 1-519-434-xxxx) because I am not in my "local" calling area? Or can I simply dial it like a local call (ie 434-xxxx)?

Thanks in advance for your help!

November 8, 2007
7:57 am
Bylo
Guest
Guests

Mike said:

I want to make a call while I am in London to a local number. Do I have to dial it as a long distance (ie 1-519-434-xxxx) because I am not in my "local" calling area? Or can I simply dial it like a local call (ie 434-xxxx)?


Just dial all calls with the 1 prefix (and store all numbers in your phone book the same way.) Unlike landline where the presence or absence of the 1 is important, with cellphones the network decides based on your physical location whether a call is local or not. In your case the call would be local because you're physically in the same zone as the person you're calling.